Accessibility Statement for Tai Swim Co LLC

Tai Swim Co., LLC is committed to making our website accessible and inclusive for all individuals, including people with disabilities. We are continuously gathering feedback and making improvements to ensure the best possible experience for everyone.

Conformance

To provide an exceptional experience to all users, we follow the Web Content Accessibility Guidelines (WCAG). These guidelines define three levels of accessibility (A, AA, and AAA). Tai Swim Co. has chosen Level AA as our accessibility target, and we are fully committed to maintaining and monitoring our website to meet this standard.

We conduct regular audits and usability testing with individuals of diverse abilities to ensure our digital content remains accessible, up-to-date, and user-friendly.

Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers

• Screen magnifiers

• Speech recognition software

• Keyboard-only navigation tools

We also ensure that all meaningful images and graphics include descriptive alternative text, and that content is structured to support screen reader accessibility.

Media Accessibility

When we feature videos or audio content, we aim to provide closed captions, transcripts, and audio descriptions where applicable. If you encounter any media that is not accessible, please contact us — we’re happy to provide the information in an alternative format.

Third-Party Vendors

We work with third-party vendors (including online order and delivery providers, social media platforms, review sites, and recommendation platforms) and encourage them to provide accessible, user-friendly content. However, we do not control the accessibility of their content.

Feedback

We welcome and value feedback on how to improve accessibility on the Tai Swim Co. website. Please email us at info@taiswim.co to share your suggestions, questions, or concerns.

We aim to respond to all accessibility-related feedback within 3 business days.

Assistance

If you need any help navigating our website, placing an order, or accessing any content, please contact us at (818) 452-0165 during regular business hours. We’re here to help.